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Procurement Solution Implementation for Balaji Wafers Pvt. Ltd.

 

Client Background

Balaji Wafers Pvt. Ltd. is one of India’s leading snack manufacturers, known for its wide range of potato chips, namkeen, and other savory snacks. Starting from a small-scale wafer operation in 1974, Balaji has grown into a large-scale manufacturing enterprise with a strong footprint in Gujarat and Maharashtra, and expanding presence across India and abroad. Their focus on quality, scale, and supply chain efficiency has been key to their dominance in the FMCG sector. ​

 

Problem Statement

Balaji was previously using a well-known ERP system. However, the system posed two critical limitations:

 Security restrictions prevented smooth execution of procurement 
operations.
 High operational costs made it difficult to scale and adapt to evolving procurement needs.
 

 

They required a dedicated, flexible, and secure procurement solution that could align with their multi-plant operations, streamline vendor collaboration, and support detailed reporting and analytics.

Implementation Overview

Setu Consulting implemented a custom-built Procurement Solution tailored to Balaji Wafers’ specific operational structure. The solution offered:


 Centralized procurement management across branches

 Enhanced vendor interaction via a self-service portal

 Automated and approval-driven workflows

 Advanced reporting for informed procurement decisions

 A branded mobile app to empower vendors on-the-go


What We Delivered

Multi-Branch Procurement Management

Centralized control over purchase requisitions, tenders, and approvals across multiple plants.


Role-Based User Access

Defined access and permissions across various departments and management levels to maintain process integrity.



Vendor Self-Service Portal

 Seamless vendor onboarding

 Profile management, bid submission, and withdrawal

 Mid-tender vendor addition with real-time notifications


Approval Workflows

 Structured onboarding approval system

 Multi-level approval for requisitions and procurement actions


 


Procurement Process Automation

 Consolidated requisition tracking

 Quick tender creation post-approval

 Automatic or manual tender closure

 Automated and fair bid allocation based on configured logic

Vendor Selection & Transparency

 Concealed bidding to eliminate bias

 Impartial, automated bid evaluation and selection process

Handling Unmet Procurement Goals

 Easy re-tendering for incomplete or failed procurements

Reporting & Analytics

 Bid Analysis Report

 Active RFQs Bid Analysis Report

Bid vs Allocation Report

 Cancel RFQ Report

 Bid Withdraw Report

 Bid Allocation Report

 Monthly Loss Report

 Saving Amount Report

 Item Purchase Report

 Top Suppliers Report

 Bid Allocation Deviation Report

Mobile App (Android & iOS) with Branding

 Allow vendors to submit and withdraw bids from their phones

 Enhanced vendor convenience and quicker bid turnaround

Conclusion

With Setu’s Procurement Solution, Balaji Wafers achieved a significant transformation in their sourcing and vendor management processes. The system enabled them to:


  • Eliminate security concerns associated with their previous ERP setup
  • Reduce procurement cycle time through automation and structured workflows
  • Gain full control and visibility over every tender and bid
  • Build stronger vendor relationships through transparency and real-time communication
  • Improve cost-saving opportunities with detailed analytics and performance tracking

This implementation supports Balaji’s growing procurement demands while aligning with their standards of quality, speed, and scale.


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