RMA - Return Merchandise Authorization application whose implementation and use is considered an absolute necessity for return product’s operations in any online or offline store. The RMA system vastly simplifies the entire returns process by providing you with an interface to communicate with the customer and giving you the power to accept or reject the return based on the criteria you set. Moreover, RMA (Return Merchandise Authorization) lets you accept returns for credit, repair, replacement, or buyback for whatever reason you authorize. Order processing controls allow you to establish the appropriate activity for your different returned goods channels. Also, smart analytical data in the form of charts for various activities can further help you strategize processes for improvements in revenue and business.