Setu Support Service Standards (Policy)
Over a few years, Setu has built a base of Hundreds of satisfied customers by providing them with high-quality service and being responsive to their concerns. Our dedicated support team makes an equal effort to assist customers in implementing our solutions to meet their goals. Our team works diligently in recognizing issues, resolving them proactively and assist in every step of the way.
Support Hours
Mon - Fri (10:00 AM IST, 7:00PM IST)
Response Time
48 Hours (Working Days)
We respond to support queries within a few hours, but it may take 24 - 36 hours depending on the issue.